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Does Space City Candy donate to charity or non-profit organizations?Yes, we're committed to giving back to our community and supporting worthy causes. Please contact us with information about your organization and how we can help.
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How can I contact Space City Candy with other questions or feedback?You can reach us through our website's contact page, or by emailing us at SpaceCityCandy@gmail.com. We love hearing from our customers and welcome any feedback or suggestions!
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What kinds of Freeze Dried Candy does Space City Candy sel?We offer a wide variety of freeze-dried candies, including classics like Skittles and Taffy, as well as specialty items like Freeze Dried Gummy Nerds or Jolly Ranchers. Our selection is always expanding, so be sure to check back often for new flavors!
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What is freeze drying, and how is it different from other candy-making processes?Freeze drying is a process that removes moisture from food while preserving its texture, flavor, and nutrients. It involves freezing the food, then subjecting it to a vacuum that sublimates the ice crystals. The result is a light and crispy texture that melts in your mouth, unlike traditional drying or baking methods. Freeze-drying also locks in the original flavor of the food, rather than adding artificial flavorings.
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Are Space City Candy's products gluten-free?Most of our products are gluten-free, but please check the individual product pages for specific ingredients and allergen information.
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Can I request a custom flavor or packaging for my order?We're always open to suggestions and special requests! Please use the Suggestion Box on our homepage to request new products.
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How do I place an order on Space City Candy's website?To place an order, simply browse our selection of freeze-dried candies and add the items you want to your cart. Once you're ready to check out, enter your shipping information and payment details, and your order will be on its way!
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Does Space City Candy offer international shipping?No, we do not offer international orders at this time. Shipping is limited to United States, including Alaska, Hawaii and Puerto Rico.
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What payment methods does Space City Candy accept?We accept all major credit cards, as well as PayPal.
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Does Space City Candy offer wholesale or bulk pricing?Yes, we offer special pricing for wholesale and bulk orders. Please search for BULK using the search bar for a listing of all wholesale freeze dried candy.
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How long does it take for my order to arrive?Our standard shipping time is 3-5 business days, but we also offer custom expedited shipping options if you need your candy in a hurry. You'll receive a tracking number once your order has shipped, so you can keep an eye on its progress. For custom quotes, please email us to SpaceCityCandy@gmail.com.
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What are your Terms & Conditions?Terms and Conditions Hey there! Thanks for choosing Space City Candy for your sweet needs. Before you start shopping or using any of our products or services on our website (the "Site"), we need to make sure we're all on the same page. By using the Site, you agree to these terms and conditions ("Terms"). Ownership of Site and Content Everything on the Site, including all the awesome pictures, graphics, and text, is owned by Space City Candy or our partners. So, don't use any of our stuff without our permission, okay? And don't forget, we have a lot of delicious treats to offer, so don't forget to stock up! Use of Site We're happy to have you here, but we need you to use the Site for good, not evil. That means you can't try to hack into our system, steal our customers' information, or do anything that might harm us or our other customers. Basically, just be cool, and everyone will have a great time shopping for candy! Product Availability and Pricing We do our best to keep everything up to date, but sometimes things get a little crazy, and we might run out of stock or make a mistake in our pricing. So, we reserve the right to change the availability and pricing of our products at any time, without notice. Shipping and Returns We're happy to ship your order to you as quickly as possible, but please note that shipping times might vary depending on where you live. And if you're not happy with your order for any reason, please contact us, and we'll do our best to make it right. Disclaimer of Warranties We've done our best to make sure everything on the Site is accurate and up-to-date, but we can't guarantee that everything is perfect. We're human, after all. So, please use the Site at your own risk. Limitation of Liability We hope you'll never have any problems with the Site or our products, but if you do, we're not responsible for any direct or indirect damages that might occur. Again, please use the Site at your own risk. Governing Law and Jurisdiction These Terms are governed by the laws of the State of Texas and any legal disputes will be settled in the courts of Harris County, Texas. But let's hope it doesn't come to that, okay? Changes to Terms We might need to update these Terms from time to time, but we'll do our best to let you know when we do. By continuing to use the Site, you agree to any changes we make. Contact Information If you have any questions about these Terms, our products, or anything else, feel free to reach out to us at spacecitycandy@gmail.com. We're always here to help, and we love hearing from our customers!
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